These two dogs in the car ahead of us on Ocean Shore Blvd. the other day sure did enjoy their ride!
Watching them caused me to search online later for other dogs enjoying riding in cars: http://www.youtube.com/watch?v=ltZ9SJ0r2ks
Boy do I miss the good old days (pre-iOS6) when we could count on the iPhone’s maps app to get us where we wanted to go. Now instead we have to choose from among the Apple’s mapping app, which we found to be wrong too many times to trust; Waze, which works well for the most part but isn’t good at finding anything unless we know the street address and even so can’t find all addresses; and Google maps for the iPhone which gives us useful directions like this:
We’ve had to do a fair amount of furniture shopping on this trip. While it’s been mostly a pleasant experience with mostly pleasant salespeople, we did have a couple of less than pleasant experiences.
Furniture Story – Chapter 1
We went to one shop on the furniture highway in the Ormond Beach/Holly Hill area of U.S. Rte. 1. We’d been warned by a nearby furniture dealer to avoid this particular shop, but were looking particularly for barstools, and not only did the sign outside boast barstools, but there were what appeared to be dozens of barstools displayed in the window. We figured the warning might’ve just been a little bit of rivalry among competing furniture stores, so we took our chances and went in. John, the salesman, was gracious, well-informed, and patient with all our questions. And he had a dinette set that was exactly what we were looking for. It was when we asked to take a couple of fabric samples home that we got our first hint that we may not want to actually shop there. John said we could take as many samples as we wanted – as long as we left a five dollars per piece refundable deposit. Having just, the previous day, gone to a store that allowed us to take an entire chair home without giving any more than our name and telephone number, we were very surprised. But their policy is their policy, and we did like the dinette set, so we gave them our $25 and took five samples home.
It was the next day, though, when we returned the samples, that we decided not to do business there. We asked John what the set would cost with the fabric we had chosen. Next thing we knew the owner of the store, K.C., had joined us, and he asked us for a $250 deposit “so we can discuss the price.” He actually wanted us to put a deposit on the furniture before we even knew what he was going to charge us for it! When it became obvious that we were not going to give him any money merely to discuss price, he finally quoted us a price. Because we were not done shopping yet and still intended to go to a couple of other places, we asked for our $25 deposit on the samples back. We actually had to argue with K.C. to get our money back!
At the end, K.C. expressed deep and heartfelt concern for his salesman, pointing out that John had spent a fair amount of time with us, and that, if we were to wait and come back to place our order on a different day when a different salesman was working, poor John would not get the commission. K.C. explained that it’s the company (his company)’s policy that the person who closes the deal gets the commission. I’m glad the owner is so concerned about his employees, aren’t you?
Needless to say, we took our deposit back (when he finally gave it to us), and never looked back!
Furniture Story – Chapter 2
We were looking for dinette sets. We went into a store that had a number of branches around the area. We worked with Marie, who was knowledgeable, pleasant, and great to work with. She didn’t happen to have, in her showroom, the exact set we wanted to see, but suggested we go to one of their sister stores where they did have it and we could check it out.
We were greeted adequately by a salesman as we walked into the sister store. However, when we told that salesman that we had worked with Marie at the other store, his entire manner changed and he very coolly asked us if we would be continuing to work with Marie. When we said yes, he directed us upstairs, just by pointing, to where the set we wanted to see was. He never showed his face again.
Wouldn’t you think splitting half a commission with another salesperson would be better than getting no commission at all?
Furniture Story – Chapter 3
We discovered that some sales people, in an effort, I suppose, to “entertain” us, could be very chatty. We went into one local mattress store and spent a good two hours listening to the manager describe everything from his back problems to the brain tumor of one of his employees, to how he and his wife sleep in separate rooms because – well, quite frankly I don’t even remember why they sleep in separate rooms.
And all we wanted to do was learn about mattresses.
There’s information and then there’s too much information!
Furniture Story – Epilogue
Thankfully, though, at most of the places we’ve been to the sales people have been a pleasure to deal with. So far we’ve ordered bedroom furniture from Debbie at Oakwood Furniture in Holly Hill, a dinette set from Laura at TropiCasual Home & Casual (the very set that John would have gotten the sale on had it not been for his scummy boss), and a mattress from Thad at The Mattress Firm in Palm Coast. We’ve also figured out where we will and where we will not go in the future, when it comes time to furnish the rest of the house.